Excellent personal service, The Qashqai was very accurately described, it made our 3-hour journey to view worthwhile, would certainly recommend.
From start to finish, Pete offered a personal, informative and professional service. He was more than happy to share all information about the car I was interested in, answer any questions and accommodated the appointment times I was looking for.
I cannot recommend him highly enough and the Mercedes I bought was exceptional value as well.
On finding the car I wanted to buy over the internet, I phoned Pete from JVS Cars and was delighted with the reception I received. Pete was able to tell me a lot of information about the car over the phone, and also the ethos of the company.As we were carless at the time he offered to pick up myself, husband and children from the train station on Saturday morning at a time of our choosing. He explained he often did this for clients.
We arrived on Saturday morning and were given the keys and encouraged to explore. Pete was on hand to answer any questions or queries that we might have. We then went for a test drive, then back to the office to look at the paperwork. Whilst we did this our children were beautifully entertained by the trampoline and Pete's family, allowing us to concentrate on the finer details. Whilst organising the warranty, Pete offered to find a specialist near us in London that we could go to if we needed any work done, or for servicing.Within moments of buying the ca, the road tax form was being filled in online so that we could drive away.
So all in all within 90 mins of our arrival we were driving away with a new car and complete piece of mind
Buying a second hand car is never easy but dealing with Pete was the exception. The car was exactly as described, the customer service was excellent - as was his knowledge of the car itself - and the price was the most competitive I could find after many hours of research. Pete was a pleasure to deal with - if you are seeking the best deal and honest, reliable, high quality service I would certainly recommend him.
I recently bought a BMW 330d Touring from Pete at JVS Cars. All of my (detailed) questions were answered with full transparency before viewing the car, which was then exactly what it said on the tin when I saw it in person. This means a lot when travelling some way to view.
Furthermore, when covering a potential fault with the car (which turned out to be a false alarm), Pete was on e-mail within minutes to respond to my query... even more impressive given he was on holiday at the time.
Would thoroughly recommend buying a vehicle from JVS Cars!